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Configuration Outline

In order to make your patientNOW experience the best it can be, our trainers will follow this outline to successfully configure your system and train your staff.

Note: Items marked with Å are for full practice users only. Items marked with Ö are recommended to complete before using your patientNOW system.

For video assistance, check out our Configuration Basics video. In addition, we offer a weekly orientation, every Wednesday at 9:30 AM Mountain Time to get you started configuring and using your patientNOW system. Click here to register for the next orientation session.

1. Adding or Disabling a User Ö

2. Review Commissions

3. Configure SMTP Settings (to send Appointment Reminders) Ö

4. Configuring Appointment Types and Configuring Appointment Reminders Ö

5. Cancellation Reasons

6. Confirmation Reasons

7. Appointment Flow Status

8. Configuring Schedule (Appointment Resources) Configuring Schedule (Appointment) Resources

9. Configuring the Schedule Ö

10. Configuring Patient Registration Fields

11. Configuring myPatientNOW

12. Configuring myAppointmentNOW

13. Medical History (Configuring Personal Medical History List , Configuring Family Medical History List , Configuring Social History Questions & Answers

14. Chief Complaints

15. Injectable Types

16. Laser Treatment Types and SpotsLaser Treatment Types and Spots

17. Configuring Award Points

18. Procedures (Procedure Categories and Procedures) Ö

19. Configuring Coding Quick Picks Å

20. Sales Packages

21. Payment Methods and Types Ö

22. Tracking Brilliant Distinctions and Aspire

23. Discount Reasons

24. Promotional Discounts and Memberships

25. Document Template Configuration

26. Review Existing Templates and Disable if desired

27. Contact your trainer to build a template with you and review import and export how-to

28. QuickNote Snippets Configuration

29. patientNOW Address Book

30. Service Facilities Ö

31. Providers Ö

32. Configuring Inventory

33. Configuring Inventory (Manufacturers, Vendors, and Product Categories)

34. Configuring Products Configuring Products

35. Configuring On-Hand Reasons for Inventory Adjustments

36. Perform an Inventory Count or Adjust InventoryYou may need to wait until the night before you Go Live to enter the actual count.)

37. Configuring Sales Packages

38. Configure Commissions

39. Configuring Referral Source and Detail Ö

40. An Introduction to Treatment Pathways

41. Best Practices for Treatment Pathway (Workflow) Design

42. Coordinators

43. Prescription Writer Role/Access Å

44. Provider Information Necessary for Prescribing Å

45. Configure Medications and Medication Packages Å

Additional Options

Patient Documents Tab Configuration